Privacy Policy

Privacy Policy

About Us

At The Products Boxes (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, services, and communications.

Business Address:
The Products Boxes
1520 Port Malabar Blvd NE, Palm Bay, FL 32905, USA
Email: info@theproductsboxes.com

1. Information We Collect

A. Personal Information You Provide

We collect information directly from you when you:

  • Request a quote or place an order
  • Subscribe to our newsletters
  • Contact our support team
  • Participate in surveys, promotions, or feedback requests

This may include:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping/Billing Address
  • Company Name (if applicable)
  • Payment Details (processed through secure third-party providers)

B. Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers and operating system
  • Referring/exit pages

This helps us improve site performance and user experience.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Send promotional emails or SMS (with your consent)
  • Respond to your inquiries
  • Improve our website and services
  • Prevent fraudulent transactions or misuse
  • Conduct surveys, giveaways, or marketing campaigns

3. Sharing Your Information

We do not sell your personal data. However, we may share your information in the following cases:

  • With Service Providers: For order fulfillment, payment processing, shipping, marketing, or IT services.
  • Legal Requirements: If required to comply with applicable laws, court orders, or legal investigations.
  • Business Transfers: In the case of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transition.

4. SMS & Email Marketing Compliance

If you choose to receive marketing communications:

  • Consent: You agree to receive emails or text messages about offers and updates.
  • Opt-Out: You can unsubscribe via the link in our emails or reply “STOP” to any SMS.
  • Frequency & Rates: Message frequency varies. Standard message and data rates may apply.

We always include clear opt-out instructions and honor your preferences.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Understand usage patterns
  • Deliver targeted advertisements (only where legally permitted)

You can manage cookie preferences in your browser settings.

6. Your Choices & Rights

You have the right to:

  • Access, update, or correct your personal data
  • Withdraw consent at any time
  • Opt-out of marketing messages
  • Request deletion of your information (subject to legal requirements)

To exercise your rights, contact us at info@theproductsboxes.com

7. Data Retention

We retain your information only as long as necessary for business, legal, or regulatory purposes. When no longer needed, we delete it securely.

8. International Transfers

If we transfer your information outside of your country (e.g., for processing), we take steps to ensure it is handled securely in accordance with applicable laws.

9. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the information immediately.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date noted below.

Contact Us

For questions, concerns, or data requests, contact us at:

The Products Boxes
1520 Port Malabar Blvd NE, Palm Bay, FL 32905, USA
Email: info@theproductsboxes.com